Qualcomm Incorporated is a world leader in 3G, 4G, and next-generation wireless technologies. Qualcomm Life (QCL), a subsidiary of Qualcomm Incorporated, is creating a world where medical-grade care is ‘always on’ and available to patients, regardless of care setting. From hospital to home and all points in between, Qualcomm Life is powering new standards of connected and personalized patient-centered care.

Business Problem

QCL needed to provide an effortless, out-of-the box user experience for patients using the 2net Hub for remote, medical-grade connectivity to the healthcare provider ecosystem.

CI Contribution

On an extremely tight timeline, CI designed clear, simple, branded inbox solutions for the QCL team. Leveraging existing instructional content, we designed a one-sheet Quick Start Guide and a 40-page User Guide, including custom device line-art and related illustrations, delivering review-ready drafts of both within two days of beginning the project.


The brand-specific QSG and UG deliver the simplicity of use required for the primarily elderly users of the 2net Hub. Initially designed in English, with clean templates, these guides will ultimately be used to expand for multilingual use in Qualcomm Life’s European and UK markets.